Whether you’re doing a staycation, road tripping, or preparing for international travel in one of the destinations that have reopened, there’s a common theme for the travel experience in the next few months: the must-have item for travelers to pack will be patience.
We recognize this is not an easy, packable item after months of sheltering in place. Or after paying regular prices for a travel experience. Or after having to push back your trip once or twice or multiple times. All we want is for the world to go back to normal, but we have to be willing to admit normal looks a little different now.
There are two areas we should focus our patience and expectations on: processes and people.
Let’s start with processes. Every hotel, airline and tour company is implementing brand new systems to ensure your safety. Whether that’s additional cleanliness measures or social distancing protocols, it’s as new to each staff member as it is to each guest. These measures might mean longer wait times at restaurants as they can’t accommodate as many patrons. This might mean less housekeeping services or in room amenities because placing a welcome fruit basket or restocking your mini bar requires an additional person to enter your room, and the hotel has opted against that for your safety. It might mean that if you don’t care for the view from the room, you aren’t able to simply check into another one – because now it takes three hours to turn a room when it once only took thirty minutes.
The best way to navigate this with your Epperly Travel advisor is to explain your priorities as clearly as possible: what matters most to you? Is it the room view, is it a specific dining experience, is it an upgrade or an early check in? We’ll be asking you more questions than ever so we can bring the best trip to life for you as long as you communicate your preferences as clearly as possible. We’ll then be working with the hotel to ensure they know everything about your needs.
Next come people. Now is a sensitive time to navigate the touchy subject of other hotel guests. Not everyone is on the same page about when and where to wear a mask, which can create for some tension. You can imagine if you’re used to wearing a mask in public and the person next to you does not want to have a mask on while sipping their piña colada by the pool, things can get awkward. Doesn’t make it right but unless there is a policy, either on the government or business level, dictating that patrons wear masks, many spots are only requiring their staff to wear masks. Understanding the policies around masks and what is expected of hotel guests can avoid for an uncomfortable situation.
The best way to navigate this is to express your social distancing preferences to your advisor. If you would be uncomfortable in shared spaces where others are not wearing masks, we’ll work to find you a more isolated style of accommodation, like a home or villa rental.
We have always considered travel a very personal experience, even before COVID. It should be customized to your needs. Now, more than ever, this all rings true. It’s why you want to have an advisor on your side who specializes in YOU: your preferences, your comfort level, your concerns. Epperly Travel is happy to be that partner to you and we look forward to making sure your travel experience is not something to stress over. Don’t let the changes in the world take away from you and your loved ones being able to create new vacation memories together.